Return and Refund Policy

At YAMEKER, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

📦 Eligibility for Return

• The item is unused, unopened, and in its original condition.
• All original packaging, accessories, manuals, and labels are intact.
• The item is not damaged and has not been tampered with.
• Return is requested within 7 days of delivery.

🔁 How to Request a Return

To initiate a return, please contact us with the following details:

• Order number
• Purchaser’s name
• Contact number
• Reason for return

📞 Phone: +971 559 323 659
📧 Email: customercare@yameker.ae

Once your return request is reviewed and approved, we will guide you through the return process.

💰 Refunds

After we receive and inspect your returned item:

• If approved, a refund will be issued to your original payment method within 7–10 business days.
• If the item is not eligible for return, we will notify you and arrange to send it back.

🚫 Non-Returnable Items

• Products damaged due to misuse or negligence
• Items not returned in original condition or packaging
• Products marked as Non-Returnable

⚠️ Important Notes

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect product.
Please ensure the return package is securely packed to avoid transit damage.

For any further assistance, feel free to contact us. We're always happy to help!